UX Designer and User Researcher at HCSS
Google Docs and Sheets
May 2019 - July 2019
We were given a timeline of three months. We also had to be very careful with the screens that we built, as anything that looked like it would require more development time would not be built at all.
We were not able to directly interview the users. So we did secondary internal research with Customer Service Specialists, Software Trainer and subject matter experts
From the start of the project, we were told that our designs would not necessarily reflect what the final product will look like.
I was the UX Design intern at HCSS when I was assigned this project. My primary responsibilities included user research, wireframing, and high fidelity prototyping.
This was a collaborative project as I was paired with the new UX Design intern, Isabel. She took the lead on the user research portion as she was more experienced at it.
We collaborated on the design heavy tasks as well, such as wireframing, building and updating the style guide for the project and creating high fidelity prototypes.
We also took turns running design review meetings with key stakeholders such as Product Manager, Lead Developer, and QA specialist.